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5 Important F&B Customer Experience Strategies You Need to Know

5 Important F&B Customer Experience Strategies You Need to Know

5 Important F&B Customer Experience Strategies You Need to Know Customer Experience continues to be one of the deciding factors for customers when choosing who they will spend their time, effort, and money with. For businesses in the F&B industry, where competition is fierce and new innovations are frequent, keeping your customers happy, aware of [...]
Food & Beverage Trends

Food & Beverage Trends

Food & Beverage TrendS   The F&B industry is a rich and vibrant one, influenced not only by cuisines from across the globe but also by consumer tastes and ever-changing technologies that bring new innovations in food preparation and availability - and often change the focus of the entire market from wholesaler to consumer. Unlike [...]
Ways to Market Your Restaurant

Ways to Market Your Restaurant

How to Market Your Restaurant in 2021 and Beyond Restaurant and Food & Beverage (F&B) industries are still feeling the impact of the COVID-19 pandemic, but as new vaccines and measures roll out, and restrictions begin to ease, the road to recovery is starting to look clearer. 83% of adults say they’re not eating on [...]
Why Your Hotel Needs to be Pet Friendly

Why Your Hotel Needs to be Pet Friendly

Why Your Hotel Needs to be Pet Friendly  In some respects, all hotels and hospitality venues need to have facilities that are suitable for animals for those travellers who have service animals. But there are a growing number of people who want to travel with their pets as well - according to PetsPyjamas, there has [...]
Why Limited Opening Shouldn’t Mean Limited Marketing

Why Limited Opening Shouldn’t Mean Limited Marketing

Why Limited Opening Shouldn’t Mean Limited Marketing   Marketing your hospitality business is an essential way of attracting customers, building reputation, and gaining industry authority; but with the COVID-19 pandemic causing major limitations to service and opening availability, it might seem like spending your limited budget on marketing is a waste of money. But this [...]
How Can a Caterer Make a Profit Using Their Own Website?

How Can a Caterer Make a Profit Using Their Own Website?

Dawn Gribble talks about how Caterers can make a profit using their own website. Her advice includes the key elements a Restaurant website needs, including fresh content, clear lines of communication, a responsive build and secure certification. “It’s your site – your story, your food, your passion, your customers – show the best of who […]

What is Social Media Advocacy? How does it Work?

What is Social Media Advocacy? How does it Work?

What is Social Media Advocacy? How does it Work? Social Media Advocacy is the process of using personal social media channels to promote and share business posts and content with friends and associates, it can be extremely useful for your hotel marketing activities as the process allows for specific content and campaigns to be targeted [...]